4 months, 12 days ago at 2 pm, I was
sitting in one of my favorite places, a cafe library, listened to someone in
front of me who was talking about himself, and successfully ruined my day. It
should be a date, but it seems like I was attending seminar with speaker
talking, all the times, and I’m a participant who has to listen to him, all the
times. That was the first thing which ruined my feeling on that day, but
unfortunately that was not the last. The most annoying thing during my date
was, he interrupted me many times! I realize that communication is the art of
speaking and listening. I was trying to be a good listener for him, but
unfortunately he wasn’t. It is all about, interrupting.
Interrupting can cause a whole
stream of problems and challenges. It reduces our effectiveness as a listener,
negatively impacts relationships, shuts down communication, and many more. It
demonstrates that we have complete lack of respects of others feelings or
thoughts. If we constantly interrupt another person, they will soon find it
very frustrating and will quickly dislike having conversation with us. I also
find myself having lack of interest of my date mate because of his interrupting
behavior. You don’t want the same thing happened to you, do you? I got 3 ways
which I usually use to avoid
interrupting.
The first tool I've come up with is
to actually count to 3 in my head after someone finishes speaking. During this
time, I am NOT allowed to talk. It helps me stop stepping on the ends of
conversations and keeps me focused and in the present enough to actually listen
to what is being said.
The second one is keeping my mouth
shut. Literally. Practice keeping our lips together while another person is
talking. Communication is 92 percent nonverbal, so our body language will
indicate how we feel about what we are hearing.
The third is actively listen. If you
think that good listeners are the people who spend more time silently listening
and letting others talk more often, you'd be wrong. Active listening requires
you to not
remain silent as a listener. Indicate our
attentiveness by using “verbal nods,” which include phrases such as “That’s
interesting,” “Oh, really,” “Uh-huh,” “Good,” “I see,” “Please go on,” “Yes, I
understand,” and “Could you please say more about...” Instead of cutting off
others sentences, you already being a good listener by reflecting back what you hear. It also
means that you are focusing on what they are saying.
Bad habits are hard to break, but if
we sincerely want to make this change, and are willing to work at it, then it
is definitely possible. This post is also available in audio version on my soundcloud channel here.
July 2013
Note: Some of sources taken from ehow.com
You want a good listener? talk to the wall :P
ReplyDeleteVerooozzz, Lah kan dinding ga bisa manggut2 sambil bilang, "I see," "Uh-uh" :p
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